Remote Support


With our remote support facility we are able to talk you through a few simple steps to connect your computer to one of our engineers via the internet.

As long as you can still switch your computer on and access the internet we can connect remotely within a couple of minutes so that we can start fixing your problem right away. There is no need to wait for a call out and it normally works out cheaper than an onsite call out.

This service is only 80p per minute including VAT with a minimum charge of just £5.00 (a little over 6 minutes).

If you have been given a code by one of our technicians and are ready to be amazed, please enter the code in the box below and click 'Connect to technician'.


Please enter your 6-digit code:   


Alternatively, click here to download QAgent if promted to by our technician